The customer reserves the right to return the goods within 14 days after receiving the order due to the following conditions:
- The goods are returned in the same condition and quantity as when received.
- The goods are unused.
- If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.
So please choose carefully before ordering!
When exercising your right to return an item, the shipment is paid by the customer. When returning an item, please enclose your receipt with your name, address and account no. La Lisette store will not compensate for returned packages lost in the return shipping. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after La Lisette store receives the returned products.
If you are returning something to us please wrap it carefully and securely in a well-sealed box or envelope. We recommend returning items using a tracked service if you are overseas, because we cannot be held responsible for lost parcels.
Return the product, your receipt and your full contact details back to La Lisette.